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Chargeback Policy

Your right to charge-back is limited to billing errors only.  For information on refunds, please see our Refund Policy. 
NibbleTech does not tolerate credit card fraud, and all fraud, without exception, will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.
Payment is due upon delivery, and you waive the right to cancel any credit card payment without first adhering to the Chargeback and Refund Policies. Please send your Request with your order number to You can find your order number in the acknowledgment sent to the email ID you provided when you placed your order. In the event that you have not received our acknowledgment, then you must provide the date when you placed your order as well as your name and valid email ID to the information is required so NibbleTech can track your order number and send you the correct order number. If you are dissatisfied with NibbleTech's decision, then you have the right to claim a charge-back dispute with your credit card company.
In the event of a billing error, you agree to provide written notice to NibbleTech  In the notice, you must include your name and order number, the amount you believe has been billed in error, and the reasons you believe this amount is in error. Written notice must be provided within two (2) days of the earlier of payment or services rendered. Within seven (7) days of receipt of written notice, NibbleTech will conduct an investigation and either correct your billing, if appropriate, or send a written explanation or clarification of the amount owed. If NibbleTech determines no billing error has occurred, you will be responsible for paying the disputed amount within thirty (30) days. If you are dissatisfied with our decision, you retain the right to make a claim for chargeback with your credit card company.

You shall be entitled to a chargeback of the accidentally charged Transaction amount if the transaction amount was inadvertently debited twice from your account.

In case NibbleTech encounters technical problems accessing your computer for reasons beyond NibbleTech's control and/or attributable to you and/or to technical remote inaccessibility of a computer or system due to its condition, and if NibbleTech is unable to render any Services in accordance with the order, it shall be conclusively presumed that satisfactory Services were rendered to you and you shall not be entitled to claim any charge-back of the Transaction amount.
The Terms of Services, Refund Policy, and Privacy Policy on the Website are a part of this Chargeback Policy and the Agreement between you and NibbleTech.
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